"Excellent" Support Powers Your Recruiting Software and Continued Staffing and Recruiting success.
Support for your recruiting software is either part of your annual maintenance contract or included in your ASP/SaaS subscription. If a VCG recruiting or staffing software issue arises, VCG is there for you to deliver the highest customer-rated service and support in the industry.
You need fast answers to your recruiting software questions from real people to build and maintain staffing and recruiting operational excellence. We deliver. During normal support hours, you will talk to a live person within 23 seconds on average. Whatever problem may arise, whenever you need the right answers, a seasoned professional will help you immediately to resolve your issue to your satisfaction.
Customer surveys -- after support calls and through independent firms -- give us critical customer feedback. And that enables our constant improvement. Further, our recruiting software 'Customer Care Plan' drives the staffing and recruiting software support delivered to you by phone, email or VCG's Web Support site.
At the end of the day, you'll enjoy the peace of mind that comes from knowing you've got an experienced staffing and recruiting software team backing you. A team that has helped hundreds of customers run tens of thousands of payrolls and millions of W-2's each year. A team that cares as much about service as you do. A team committed to your success.
Pointwing Focus:
Download the Pointwing recruiting software product brochure.PDF files require the free Acrobat Reader from Adobe.